Strategic Communication Retainer
Trellis Systems
B2B SaaS, scaling PMO from 2 to 12 people
Challenge: Every project manager was running status updates and intake differently, creating confusion for leadership reviewing multiple projects.
Approach: Built a standardized playbook — intake template, status format, escalation criteria — documented once, trained across the team.
ResultNew PMO hires reached full template fluency in under a week, down from roughly a month.